Sales Admin Associate

GEM IT Solutions is a major Technology vendor in Fiji working with leading brands such as Dell Technologies, Lenovo, HP, Microsoft, VMWare, Cisco, Sharp to transform business operations locally.

We are looking for an energetic and friendly individual(s) to join our IT Solutions Sales team as an:

Sales Admin Associate

Key responsibilities:

• Receive and process sales orders online, or via phone and email; a point of contact for customers, suppliers, product specialists and sales team.
• Verify orders, including customers’ personal information and payment details.
• Check accuracy of orders and issue invoice, maintain sales records, and compile monthly sales reports.
• Contact customer(s) and answer queries and obtain missing information.
• Forward feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Support the sales department with other administrative tasks, as and when required
• Preparing Documentation and Coordinating Logistics.
• Managing Inventory and assist in order planning.
• Provide reporting to management.

Requirements:

• Must have completed High School Education. A Diploma in IT, Business Administration or equivalent would be an advantage.

• Some technical skills, analytical thinking and attention to detail with Excellent customer support skills.
• Have good Communication, Customer Service and Negotiation Skills
• Passion for Technology Trends
• Customer Focused
• Good English and Mathematics – able to communicate at all level and work with figures.

If you feel you are the right fit, send your application with copy of vaccination card, contact of 2 referee’s and a detailed CV to careers.west@gem.com.fj