SMB Account Manager

GEM Fiji seeks self-motivated and result oriented person to join our Central Team based at our Head Office, 81 Amy Street, Toorak, Suva

Successful applicants must possess the following:

SMB Account Manager

Key Responsibility

  • Keeping informed on technical product specifications and functionalities
  • Developing a sales strategy and setting sales targets
  • Assess client needs and promote suitable Technology products & solutions
  • Develop and leverage customer relationships to improve customer retention
  • Preparing and delivering sales pitches and product demonstration
  • Utilizing solutions-based selling techniques.
  • Outbound calling and customer visits.
  • Initiating after-sales technical support based on client requirements and feedback
  • Ensuring competitiveness by analysing and researching industry trends
  • Provide reports to management.


Knowledge / Skills & Qualification:  

  • Diploma or Degree in Information Technology, Information System, Computer Networking or equivalent discipline
  • Demonstrated 3- 5 years’ experience to lead executive engagements to provide services and sell to the SMB utility industry
  • Knowledge of the SMB utility industry fiscal year, budgeting, and procurement cycle
  • Strong ability to engage with people & build relationships
  • Proficiency in IT industry terminology and jargon
  • Expertise in the understanding and application of relevant sales methodologies and metrics
  • Excellent Communication & Customer Service skills
  • Project management skills is essential.
  • Clean & Valid Group 2 License


If you feel you are the right fit, send your application with copy of vaccination card, contact of 2 referee’s and a detailed CV to 

Application will remain open until vacant roles are filled

Only shortlisted applicants will be contacted.  

We thank you for your interest.