GEM IT Solutions is the IT arm of GEM (Fiji) Limited. GEM IT Solutions primary objective is to help our customers achieve their business goals with the application of pertinent technology solutions. Our business model combines industry leading technology accreditations, diligent account managers, supported by a large team of experienced technical consultants and engineers. Our success has come from providing our clients with unrivalled technical expertise along with extremely high service levels.
GEM IT Technical Engineers have a wealth of experience in solution design and deployment, and have the confidence in technology required to deliver integrated solutions that meet your business demands. With our comprehensive portfolio of leading technology partners, and our in house expert team of technical resource, you can rely on GEM IT Solutions to meet your business challenges.
We believe in Technology to drive business growth, not just solve a near term issue. Not only are we are passionate about technology, we are also dedicated to customer’s business success. We firmly believe that technology, applied in the right way and for the right reasons will give any business competitive advantage. At GEM IT Solutions, we aren’t interested in selling you a quick fix solution; we are interested in working with you. Wise investment choices are crucial to business success, prior to any investment; whether it is technology based or not, it is imperative to define your business goals, if the investment is not going to help achieve your overall business objective, why invest? Technology is often seen by the business as just a commodity, one that keeps the lights on; we can show you, how, with the right investment, technology will prove to be an incredibly powerful tool for your business.
We are incredibly skilled in working collaboratively with our clients, forming a business partnership where we can apply our knowledge, experience and resources to assist you with your long term business plans, and strategies. We work with small, medium and enterprise companies; assessing business objectives and implementing technology solutions that will help achieve them. Whether your business objective is to reduce overall costs, increase your market share, increase revenues, grow branches or improve customer satisfaction, we will design a technology solution with that goal in mind.
GEM partners with global vendors to ensure entire portfolio of products is built and tested to meet the most business demands including user and applications requirements.
Get the industry certified support and customer experience locally. Our support team is backed by the certified engineers and support professionals. We use proven procedures and processes backed by leading service tools to achieve your business objective.
With innovative team and dynamic leaders, GEM continuously identifies emerging challenges and creates new solutions. We embrace and adapt to new Innovation process that engages with customers to solve unmet user problems.
For over 20 years and with customer service experience, GEM has led the IT industry in Fiji with innovative design, high-quality performance, trustworthy service, and highest levels of customer satisfaction.