Welcome to

Sales Rep – (Suva based)
DUTIES
•	Visit Clients and provide signage solutions
•	Send quotations and close sales
•	Set up regular meetings with clients
•	Coordinate with team to ensure clients’ requirements and deadlines are met
•	Site visits and take measurements
QUALITIES
•	Have creative thinking skills
•	Able to keep a cool head under pressure
•	Have initiative and be part of an energetic team
•	Professional communications skills
•	Be able to work outside of normal office hours
QUALIFICATION
•	At least 2 years’ experience in a similar field
•	Computer literate
•	Valid driving license

Please send applications with CV to careers.vc@gem.com.fj
Applications close Saturday 4th July, 2020

Are you an exceptional leader to supervise, plan and coordinate a team of sales, pre-sales and technical personnel to achieve the business goals of GEM IT Solutions.
As the Business Manager – ICT Solutions, you will also be responsible for the following:
•	Own and drive end-to-end solutions throughout GEM’s portfolio of clients.
•	Lead a team of Business Solution Consultants, Account Managers and Pre-Sale Engineers who work to gather customer requirements and translate them into clear proposals.
•	Contribute to the GEM leadership team.
•	Apply proven communication skills, problem-solving skills, and knowledge of best industry practices to guide the team on issues related to the design, development, and deployment of mission-critical ICT system.
•	Manage the overall business, both in the day-to-day and management level, to drive a strategy which supports GEM’s ICT direction.

Essential skills, knowledge and experience 
•	Minimum of 5 years’ experience in management  and or leadership roles in business service delivery or IT operational management.
•	Tertiary qualifications, in a relevant discipline such as business or IT.
•	Project management experience.
•	Industry certification.
•	Good understanding of measuring and analysing processes, identifying bottlenecks and opportunities. 
•	Demonstrated skills in relationship building. 
•	Strategic thinking, problem-solving and negotiating skills.
•	Keen interest in developing team members to reach their potential.
•	Excellent written and oral communication skills.

This position will perform a combination of security design and implementation work, as well as security testing and implementation of new products or enhancements to current products.  This position is responsible for the support of the production environment which ensures the appropriate security policies and practices are implemented and enforced. To be a technical resource for the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales of our security products and services. To give advice on technical issues throughout the sales process; from answering and educating clients on issues ranging from features, specifications and functionality to integration and installation.
Responsibilities 
•	Design, configure, implement and maintain all security platforms and their associated software, such as routers, switches, firewalls and AVl.
•	Design, review and ongoing assessment of firewall, VPN, SSL, application control, Antivirus, and other network component policies.
•	Provide periodic vulnerability testing, and lead remediation projects.
•	Formulate systems and methodologies as well as respond to security related events.
•	 Coordinate and monitor log analysis of our managed services offerings to ensure customer policy and security requirements are met. 
•	Follow project management methodology and demonstrate best-practices in network documentation as required.
Core Competencies 
•	Knowledge of security network devices (firewalls, switches, Routers, Antivirus, Antivirus, etc.) and other security networking hardware/software tools. 
•	Demonstrated understanding of information security concepts, standards, practices, including but not limited to firewalls, intrusion prevention and detection, TCP/IP and related protocols, device monitoring and log management and event monitoring/reporting.
•	Experience in LAN and WAN technologies, network design, network management etc. 
•	Strong understanding of TCP/IP, subnetting, routing, access control lists, firewalls, VPN, NAT and network traffic analysis.
•	Strong organizational skill and be able to attend to and prioritize projects. 
•	Demonstrable analytical and technical aptitude with focus on identifying and alleviating the root cause of issues and solve the problem.
Qualifications 
•	Preferred professional certification include; CCNP, CCNA, CISSP.
•	Minimum of four years’ experience with information technology. 
•	Minimum of two years’ experience with information technology security.

This newly created Marketing Coordinator position is designed to support the development, implementation, and delivery of all marketing activities (internally and externally) across the group ensuring that they align with our strategies, and provide consistency across our brands. Working closely with each Business Manager, the Marketing Coordinator will be responsible for developing effective content and campaigns (both visual and design) that drive sales within multiple marketing platforms. You will be responsible for brand management, social media, website and search engine optimisation (SEO) management.  Additionally, you will monitor engagement and performance of each campaign and report on their statistics, as well as continually keep updated with the latest trends and developments in the digital landscape.
Duties include:
•	Campaign and advertisement coordination.
•	Liaison with internal teams to coordinate marketing collateral.  
•	Develop a group marketing plan.
•	Coordinate branding and marketing activities.
•	Support development of marketing material.
•	Proofing copy for website and promotional material.
•	General administrative support

To be successful in this position you will need to have:
•	1-2 years in a similar role.
•	Experience in ICT is preferred.
•	Ideally have a marketing degree or related.
•	A high level of accuracy.
•	Sound Microsoft Office skill.

This position will suit someone who is creative and has a flair for producing relevant content and innovative ways of taking ideas to the market. It is truly a position that you can make your own across a wide range of marketing initiatives and brand management. 

This is an exciting role with focus on customer retention, lead generation, building long-term relationships, revenue management and adding value to our clients. You will manage an existing portfolio of commercial sector clients where you will be accountable for ensuring their ICT requirements are met.
Key responsibilities:
•	To develop customer service and maintain relationship with a portfolio of commercial clients.
•	Drive growth within GEM IT Solutions brands by securing leads for GEM's suite of ICT solutions.
•	Response to inquiries in a timely and fashionable manner.
•	Visiting regular and prospective client base to establish and act on selling opportunities.
•	Assessing clients' needs and explaining the goods and services which meet their needs.
•	Prepare quotes and proposals for (prospective) clients.
•	Products Demo and Presentation where needed.
•	Provide first-line support to general queries from clients.

You will bring:
•	A positive attitude and drive for success.
•	An interest and understanding of IT backup systems - please note this is not an IT sales role.
•	Proven account management experience and a successful track record in consistently meeting or exceeding targets.
•	The ability to analyse information to help drive your activities and the business
•	Experience or exposure to creating and managing RFPs.

Required Essential skills-
•	At least 3 years of work experience in ICT Sales.
•	Knowledge of Local ICT industry and competition.
•	Strong communication and relationship skills.
•	Thorough knowledge of ICT products and brands.
•	Book keeping -for processing quotes and financial sales reporting.

Duties:
•	Oversee the entire financial concepts and transactions ensuring accuracy, and timely entry for preparation of management reporting 
•	Oversee the month-end task for Debtors/ Inventory/ Finance and Audit Team, assist and coach wherever possible for smooth transition during rollovers
•	Manage budget preparation for GEM group with different LoB(s) and departments, verify cost centres and provide business evaluations and suggestions
•	Manage and oversee that all relevant changes to rules, regulations & compliance standards are adhered to 
•	Analyse monthly sales and cost analysis for each department’s actual vs. budgeted and provide analysis on the financial health of each Line of Business
•	Engage with weekly and monthly planning for Finance team to distribute work and prioritize tasks 
•	Formulate policies and procedures in financial aspects and ways to mitigate risk, maintain accounting controls and provide recommendations
•	Maintain high level of confidentiality and contribute towards team efforts to achieve greater results
•	Manage Fixed Assets Register (FAR), and formulate standards and procedures to suit business operations. 
•	Oversee the day to day functions of Finance team and its involvement with entire administrative functions
•	Suggest ways to reduce costs and enhance revenues, contribute to business improvement processes and keeping management updated on internal controls 
•	Maintain checklists and cross check measures to verify all financial transactions setting deadlines 
•	Manage petty cash system for finance, with rules in place for issue and timely reimbursements and full accountability of set funds
•	Oversee external audit processes with prior planning and preparations
•	Oversee the weekly collection forecasts and commitments and provide recommendations
•	Oversee the record keeping process, filing structures, archive and easy referencing methods for all financial documents, correspondence, files, folders, shared drive and filing cabinets
•	Oversee the entire fleet management and provide suggestions for improvement process
•	Any other tasks assigned by your Line of Reporting in line with your work.

To be successful for this position, you will need to have:
•	Tertiary qualifications in Accounting, Economics, Finance or relevant discipline
•	At least 3 years’ experience in a similar role
•	Computer literate with sound Microsoft skills
•	 Analytical skills with high level of accuracy 

Duties:
•	Compile weekly and monthly timesheets with accuracy and accountability on hours of work, leave entitlements, loss of hours, overtime and projects hours in a timely manner
•	Construct and compile analysis of each staffs by department on their late arrivals, absenteeism, leaves and submit concerns for counselling to HR Officer and Line Manager
•	Oversee general hygiene or OHS related issues for all locations
•	Manage the entire HR filing systems in terms of employees’ files, forms, PPE & staff benefits in a timely manner
•	Manage the OHS committee meetings, minutes, documentation, regulations, training programs and concerns with timely updates for management 
•	Oversee the entire leave management for staffs on a monthly basis with updated reports sent to the management   
•	Ensure compliance standards are met and changes to law and order are implemented and adapted within GEM. Manage notice board displays for each location
•	Oversee processes for license renewals, NFA Compliance, OHS renewals, and keeping folders for easy reference. 
•	View dailies and compile articles of interest in terms of law and orders, new regulations and compliance, motivational speakers lift outs, public wanted list, vacancies of interest and create files and folders for referencing and creating awareness
•	Engage in team discussions for weekly, fortnightly, monthly planning to prioritize tasks and distribution of work
•	Assist in preparing checklists, templates, memos, house rules, policies and procedures that promote easy workflow, productivity and a serene work environment
•	Assist in maintaining process for PPE requirements, issue procedures, register and compliance, code of conduct and consequences. 
•	Any other tasks assigned by Directors in line with your work.
To be successful for this position, you will need to have:
•	Tertiary qualifications in Human Resources, Management, Business Administration or relevant discipline
•	At least 1-2 years of experience in a similar role
•	Computer literate with sound Microsoft skills
•	 Analytical skills with high level of accuracy 

Are you an exceptional leader to supervise, plan and coordinate a team of sales, pre-sales and technical personnel to achieve the business goals of GEM IT Solutions.
As the Business Manager – ICT Solutions, you will also be responsible for the following:
•	Own and drive end-to-end solutions throughout GEM’s portfolio of clients.
•	Lead a team of Business Solution Consultants, Account Managers and Pre-Sale Engineers who work to gather customer requirements and translate them into clear proposals.
•	Contribute to the GEM leadership team.
•	Apply proven communication skills, problem-solving skills, and knowledge of best industry practices to guide the team on issues related to the design, development, and deployment of mission-critical ICT system.
•	Manage the overall business, both in the day-to-day and management level, to drive a strategy which supports GEM’s ICT direction.

Essential skills, knowledge and experience 
•	Minimum of 5 years’ experience in management  and or leadership roles in business service delivery or IT operational management.
•	Tertiary qualifications, in a relevant discipline such as business or IT.
•	Project management experience.
•	Industry certification.
•	Good understanding of measuring and analysing processes, identifying bottlenecks and opportunities. 
•	Demonstrated skills in relationship building. 
•	Strategic thinking, problem-solving and negotiating skills.
•	Keen interest in developing team members to reach their potential.
•	Excellent written and oral communication skills.

This position will perform a combination of security design and implementation work, as well as security testing and implementation of new products or enhancements to current products.  This position is responsible for the support of the production environment which ensures the appropriate security policies and practices are implemented and enforced. To be a technical resource for the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales of our security products and services. To give advice on technical issues throughout the sales process; from answering and educating clients on issues ranging from features, specifications and functionality to integration and installation.
Responsibilities 
•	Design, configure, implement and maintain all security platforms and their associated software, such as routers, switches, firewalls and AVl.
•	Design, review and ongoing assessment of firewall, VPN, SSL, application control, Antivirus, and other network component policies.
•	Provide periodic vulnerability testing, and lead remediation projects.
•	Formulate systems and methodologies as well as respond to security related events.
•	 Coordinate and monitor log analysis of our managed services offerings to ensure customer policy and security requirements are met. 
•	Follow project management methodology and demonstrate best-practices in network documentation as required.
Core Competencies 
•	Knowledge of security network devices (firewalls, switches, Routers, Antivirus, Antivirus, etc.) and other security networking hardware/software tools. 
•	Demonstrated understanding of information security concepts, standards, practices, including but not limited to firewalls, intrusion prevention and detection, TCP/IP and related protocols, device monitoring and log management and event monitoring/reporting.
•	Experience in LAN and WAN technologies, network design, network management etc. 
•	Strong understanding of TCP/IP, subnetting, routing, access control lists, firewalls, VPN, NAT and network traffic analysis.
•	Strong organizational skill and be able to attend to and prioritize projects. 
•	Demonstrable analytical and technical aptitude with focus on identifying and alleviating the root cause of issues and solve the problem.
Qualifications 
•	Preferred professional certification include; CCNP, CCNA, CISSP.
•	Minimum of four years’ experience with information technology. 
•	Minimum of two years’ experience with information technology security.

This newly created Marketing Coordinator position is designed to support the development, implementation, and delivery of all marketing activities (internally and externally) across the group ensuring that they align with our strategies, and provide consistency across our brands. Working closely with each Business Manager, the Marketing Coordinator will be responsible for developing effective content and campaigns (both visual and design) that drive sales within multiple marketing platforms. You will be responsible for brand management, social media, website and search engine optimisation (SEO) management.  Additionally, you will monitor engagement and performance of each campaign and report on their statistics, as well as continually keep updated with the latest trends and developments in the digital landscape.
Duties include:
•	Campaign and advertisement coordination.
•	Liaison with internal teams to coordinate marketing collateral.  
•	Develop a group marketing plan.
•	Coordinate branding and marketing activities.
•	Support development of marketing material.
•	Proofing copy for website and promotional material.
•	General administrative support

To be successful in this position you will need to have:
•	1-2 years in a similar role.
•	Experience in ICT is preferred.
•	Ideally have a marketing degree or related.
•	A high level of accuracy.
•	Sound Microsoft Office skill.

This position will suit someone who is creative and has a flair for producing relevant content and innovative ways of taking ideas to the market. It is truly a position that you can make your own across a wide range of marketing initiatives and brand management. 

This is an exciting role with focus on customer retention, lead generation, building long-term relationships, revenue management and adding value to our clients. You will manage an existing portfolio of commercial sector clients where you will be accountable for ensuring their ICT requirements are met.
Key responsibilities:
•	To develop customer service and maintain relationship with a portfolio of commercial clients.
•	Drive growth within GEM IT Solutions brands by securing leads for GEM's suite of ICT solutions.
•	Response to inquiries in a timely and fashionable manner.
•	Visiting regular and prospective client base to establish and act on selling opportunities.
•	Assessing clients' needs and explaining the goods and services which meet their needs.
•	Prepare quotes and proposals for (prospective) clients.
•	Products Demo and Presentation where needed.
•	Provide first-line support to general queries from clients.

You will bring:
•	A positive attitude and drive for success.
•	An interest and understanding of IT backup systems - please note this is not an IT sales role.
•	Proven account management experience and a successful track record in consistently meeting or exceeding targets.
•	The ability to analyse information to help drive your activities and the business
•	Experience or exposure to creating and managing RFPs.

Required Essential skills-
•	At least 3 years of work experience in ICT Sales.
•	Knowledge of Local ICT industry and competition.
•	Strong communication and relationship skills.
•	Thorough knowledge of ICT products and brands.
•	Book keeping -for processing quotes and financial sales reporting.

Duties:
•	Oversee the entire financial concepts and transactions ensuring accuracy, and timely entry for preparation of management reporting 
•	Oversee the month-end task for Debtors/ Inventory/ Finance and Audit Team, assist and coach wherever possible for smooth transition during rollovers
•	Manage budget preparation for GEM group with different LoB(s) and departments, verify cost centres and provide business evaluations and suggestions
•	Manage and oversee that all relevant changes to rules, regulations & compliance standards are adhered to 
•	Analyse monthly sales and cost analysis for each department’s actual vs. budgeted and provide analysis on the financial health of each Line of Business
•	Engage with weekly and monthly planning for Finance team to distribute work and prioritize tasks 
•	Formulate policies and procedures in financial aspects and ways to mitigate risk, maintain accounting controls and provide recommendations
•	Maintain high level of confidentiality and contribute towards team efforts to achieve greater results
•	Manage Fixed Assets Register (FAR), and formulate standards and procedures to suit business operations. 
•	Oversee the day to day functions of Finance team and its involvement with entire administrative functions
•	Suggest ways to reduce costs and enhance revenues, contribute to business improvement processes and keeping management updated on internal controls 
•	Maintain checklists and cross check measures to verify all financial transactions setting deadlines 
•	Manage petty cash system for finance, with rules in place for issue and timely reimbursements and full accountability of set funds
•	Oversee external audit processes with prior planning and preparations
•	Oversee the weekly collection forecasts and commitments and provide recommendations
•	Oversee the record keeping process, filing structures, archive and easy referencing methods for all financial documents, correspondence, files, folders, shared drive and filing cabinets
•	Oversee the entire fleet management and provide suggestions for improvement process
•	Any other tasks assigned by your Line of Reporting in line with your work.

To be successful for this position, you will need to have:
•	Tertiary qualifications in Accounting, Economics, Finance or relevant discipline
•	At least 3 years’ experience in a similar role
•	Computer literate with sound Microsoft skills
•	 Analytical skills with high level of accuracy 

Duties:
•	Compile weekly and monthly timesheets with accuracy and accountability on hours of work, leave entitlements, loss of hours, overtime and projects hours in a timely manner
•	Construct and compile analysis of each staffs by department on their late arrivals, absenteeism, leaves and submit concerns for counselling to HR Officer and Line Manager
•	Oversee general hygiene or OHS related issues for all locations
•	Manage the entire HR filing systems in terms of employees’ files, forms, PPE & staff benefits in a timely manner
•	Manage the OHS committee meetings, minutes, documentation, regulations, training programs and concerns with timely updates for management 
•	Oversee the entire leave management for staffs on a monthly basis with updated reports sent to the management   
•	Ensure compliance standards are met and changes to law and order are implemented and adapted within GEM. Manage notice board displays for each location
•	Oversee processes for license renewals, NFA Compliance, OHS renewals, and keeping folders for easy reference. 
•	View dailies and compile articles of interest in terms of law and orders, new regulations and compliance, motivational speakers lift outs, public wanted list, vacancies of interest and create files and folders for referencing and creating awareness
•	Engage in team discussions for weekly, fortnightly, monthly planning to prioritize tasks and distribution of work
•	Assist in preparing checklists, templates, memos, house rules, policies and procedures that promote easy workflow, productivity and a serene work environment
•	Assist in maintaining process for PPE requirements, issue procedures, register and compliance, code of conduct and consequences. 
•	Any other tasks assigned by Directors in line with your work.
To be successful for this position, you will need to have:
•	Tertiary qualifications in Human Resources, Management, Business Administration or relevant discipline
•	At least 1-2 years of experience in a similar role
•	Computer literate with sound Microsoft skills
•	 Analytical skills with high level of accuracy 

Sales Rep – (Suva based)
DUTIES
•	Visit Clients and provide signage solutions
•	Send quotations and close sales
•	Set up regular meetings with clients
•	Coordinate with team to ensure clients’ requirements and deadlines are met
•	Site visits and take measurements
QUALITIES
•	Have creative thinking skills
•	Able to keep a cool head under pressure
•	Have initiative and be part of an energetic team
•	Professional communications skills
•	Be able to work outside of normal office hours
QUALIFICATION
•	At least 2 years’ experience in a similar field
•	Computer literate
•	Valid driving license

Please send applications with CV to careers.vc@gem.com.fj
Applications close Saturday 4th July, 2020