Job Title: IT Support Technician 

Location: Nadi

Employment Type: Full-Time

About the Role:
We are looking for a reliable and customer-focusedIT Support Technician  to join our team. The successful candidate will provide technical assistance, maintain IT systems, and ensure smooth daily operations for end-users across the organization.

Key Responsibilities:

• Provide 1st and 2nd level support for hardware, software, and network-related issues.
• Respond to service desk requests and resolve incidents within agreed timeframes.
• Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
• Support Microsoft applications, email, and collaboration tools.
• Assist with network connectivity (wired & wireless) and system access issues.
• Perform regular system updates, backups, and security checks.
• Document issues, resolutions, and IT procedures.
• Provide onsite and remote support to staff as required.

Qualification & Experience

• Diploma in Information Technology, Computer Science, or related field.
• IT certifications will be an advantage.
• At least 1-2 years’ experience in IT support or similar role
• A Clean and valid group 2 Driver’s License and experience in a similar role would be advantageous

What We Offer:

• Opportunity to gain exposure to enterprise-level infrastructure.
• Support in pursuing professional IT certifications.
• Career progression pathway into Infrastructure Support roles.