GEM IT Solutions is a major Technology vendor in Fiji working with leading companies and brands to transform business operations. We are looking for a highly organised and self-motivated individual to join our team at Suva, as an IT Support Engineer – Infrastructure

Position Responsibility:

• Able to design, implement and support ICT solutions for GEM IT business customers.
• Ability to demonstrate project management skills in leading, structuring, designing and deploying technology solutions.
• Role includes offering Level 2 and Level 3 technical support across a range of customer environments.
• Service Delivery expertise both onsite and remotely
• Should have good working experience on both on-premise and cloud solutions (SaaS, and IaaS).
• Able to adopt and invent the will to work with 3^rd Party hardware, software solutions.
• Target focused toward revenue generation and industry certification example ITIL, Microsoft and other Industry Platforms.
• Timely reporting to stakeholders (Line Manager and Customers)

Knowledge / Skills & Qualification:                                                                              

An IT Degree or equivalent along with 3-5 years of experience with active Industry Certification

• At least 3 to 5 Year Experience in similar role
• University IT Degree
• Active Industry Certification
• Excellent communication & customer service focus
• Able to deliver IT Training will be an advantage
• Added advantage if the candidate has deployed projects which are AI focused.

Should you wish to apply than do send:

• A Detailed CV showing your experience in-depth.
• Contact of 2 referee’s
• Picture ID
• Valid active industry certification copies to it@gem.com.fj