Infrastructure Engineer

GEM IT Solutions is a major Technology vendor in Fiji working with leading companies such as HP, SHARP, DELL EMC, VMWare, and Cisco to transform business operations. We are looking for a self-motivated person to join our team at Suva, as an Infrastructure Engineer

Position Responsibility:

  • Able to design, implement and support ICT solutions for GEM IT’s customers and in-house systems, as well as online and onsite project delivery and ongoing professional services, and may occasionally be required to travel out of Suva.
  • Attend to complex or critical customer issues and inquiries.
  • Conduct online and onsite professional services calls to gather customer specific requirements.
  • Lead the solution positioning and qualification Reporting to the Service Manager and work closely with other GEM IT personnel, Helpdesk Coordinator, Sales Associates, Project Managers, and others.
  • Assist with Pre-Sales to proactively sell and market infrastructure solutions, cloud and connectivity services to new and existing GEM IT customers

Knowledge / Skills & Qualification:                                                                              

An IT Degree or equivalent along with 3-5 years of experience. An Industry Certificate:  A+ will be an advantage.

  • Strong IT skills, analytical thinking and attention to detail.
  • Be a quick learner, and customer oriented.
  • A Clean and valid group 2 Driver’s License is essential.
  • Experience in a similar role would be advantageous.

This position involves working with ICT solutions that includes providing corrective and preventative maintenance on products and solutions supported by GEM IT.

If you feel you are the right fit, send your application with copy of vaccination card, contact of 2 referee’s and a detailed CV to  

Application will remain open until vacant roles are filled.  

Only shortlisted applicants will be contacted.  We thank you for your interest.