IT SERVICE & SUPPORT

GEM IT recognizes the importance of functional knowledge and its influence in developing business solutions. We constantly strive to be a leading technology firm in Fiji with the solutions we have implemented in Fiji having a profound effect on the organization’s successes. We have established GEM IT as key partner in Computing and Information Technology Solutions & Services and Consultancy, by offering a full spectrum of ICT products, solutions and services. Partnerships with DELL (Platinum) and HP (Silver) enables GEM IT to offer our Fijian customers cost effective servers, storage arrays, desktops, Laptops and accessories backed up by Warranty and support services of each product and partner we represent. GEM IT is committed to our 22 years of success as the DELL Authorized Warranty & Service Centre in Fiji. 

WHAT WE OFFER

  • IT Support
  • Service level agreement (SLA)
  • Data Centre Design & implementation.
  • Disaster Recovery
  • Virtualization and cloud
  • Implementation
  • Dell Authorized service center
  • Lenovo Authorized service center

SLA customers receive priority service to meet contractual obligation response and resolution times. We offer the entire array of IT outsourcing services including IT infrastructure, networks & security, helpdesk, networks, end user computing, and scheduled maintenance programs included in the processes. Our customers will then have the best of both worlds, the control and flexibility over their information systems without either the management hassle or IT cost overruns