GEM Fiji seeks professional with exceptional Sales and Communication skills to join our growing IT Sales Team as a Sales Admin Associate to be based at our Suva & Nadi Office.

Successful applicants must possess the following:

Key responsibilities:

• Receive and process sales orders online, or via phone and email; a point of contact for customers, suppliers, product specialists and sales team.
• Verify orders, including customers’ personal information and payment details.
• Check accuracy of orders and issue invoice, maintain sales records, and compile monthly sales reports.
• Contact customer(s) and answer queries and obtain missing information.
• Forward feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Support the sales department with other administrative tasks, as and when required
• Preparing Documentation and Coordinating Logistics.
• Managing Inventory and assist in order planning.
• Provide reporting to management.

Requirements:

• Must have completed High School Education. A Diploma in IT, Business Administration or equivalent would be an advantage.

• Some technical skills, analytical thinking and attention to detail with Excellent customer support skills.
• Have good Communication, Customer Service and Negotiation Skills
• Passion for Technology Trends
• Customer Focused
• Good English and Mathematics – able to communicate at all level and work with figures.