GEM IT Solutions is a major Technology vendor in Fiji working with leading companies and brands to transform business operations. We are looking for a self-motivated person to join our team at Suva, as a Trainee IT Support Engineer

Position Responsibility:

• Be a member of the internal customer support team in IT Operations.
• Assist customers with tech support concerns and challenges, and also recommend solutions to address needs they may have and may occasionally be required to travel out of Suva.
• Reporting to the Service Manager and work closely with other GEM IT personnel, Helpdesk Coordinator, Sales Associates, Project Managers, and others.

Knowledge / Skills & Qualification:                                                                              

An IT Degree or equivalent along with Industry Certificate:  A+ will be an advantage.

• Strong IT skills, analytical thinking and attention to detail.
• Be a quick learner, and customer oriented.
• A Clean and valid group 2 Driver’s License is essential.
• Experience in a similar role would be advantageous.

This position involve working with ICT solutions that includes providing corrective and preventative maintenance on products and solutions supported by GEM IT.